Answered By: Lizah Ismail Last Updated: Aug 27, 2016 Views: 12
There are a few things you can do to address this problem. First, you need to be using our library databases outside of your workplace because it has been known that work place environments have a firewall that prevents students from using our databases. If you are not at work, try using a different browser so if you are using Internet Explorer, try Firefox or Chrome. Also, try other databases and not Search Everything. Depending on your topic and subject area, you may do the following:
Go to the library website at my.library.edu/library :
Choose the Research Databases link and once in there, choose to search in general databases (not subject specific) such as Academic Search Premier and Academic OneFile. (The tabs at the top provide a A-Z listing) Or you can search subject specific databases based on your topic. From the library home page, you can access this by clicking on Research by Subject. Also, you could go to our Library Guides (click on Search Course Guides) and choose the subject or course guide that is relevant to you. It will contain various resources on your subject area including subject specific databases.
The above are ways you can bypass your inabilitry to access Search Everything. However, please let us know from where are you trying to access this ... The library website? The Portal? From a Library Guide? We will try and investigate what your issue with access is.
Let us know if you need more assistance.